Category Archives: Business Practices

Why Sheldon Adelson Opposes DFS

Sheldon Adelson is the owner of the largest gambling empire in Las Vegas, the Sands. He is the main mover behind the $1.9 billion football stadium planned for Las Vegas and the move of the Oakland Raiders to Las Vegas. …

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Federal Court Blocks New Jersey Attempt to introduce Sports Betting at Casino and Tracks

New Jersey’s plan to legalize sports books at casinos and racetracks was rejected by the United States Court of Appeals, which upheld the Professional and Amateur Sports Protection Act which prohibits authorizing sports betting. Of the twelve justices hearing the …

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Experts warn gambling and family violence linked

An Australian advocacy group, Women’s Health East, have explored the relationship between two social issues, gambling and family violence. 2015 Concerning link between online gambling advertisements and family violence, experts warn (1)

DE casinos to launch online operations

The three casinos in the state of Delaware are about to put in motion the first phase of their online gambling operations, which will be run through Facebook. The first phase will include only free games but within months, these …

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Nova Scotia abandons method to reduce problem gambling on VLTs

This article from the CBC News explains the Nova Scotian government’s recent decision to abandon its “My-Play system” where players, using a card to activate the machine, would be able to set spending and time limits on a VLT (video lottery terminal) …

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Casino data can be used to spot and prevent problem gambling

According to this article from The Wall Street Journal, the same data casinos use to track customers’ gambling habits can be used to actually help gambling addicts. According to the article, “A group of addiction scientists and industry consultants say they …

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Casinos drop big money to advertise online gambling

Online gambling was recently legalized in New Jersey. However, if you live in New Jersey, you probably already knew that considering the amount of money casinos recently spent on TV and radio ads, billboards, and Internet ads promoting online gambling …

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Casinos spend millions in promotional gambling credits

Casinos are spending more and more money on “free play” promotional credits, which lure players into the casino only to lose all the money from the credit plus some of their own cash. Casinos figure that if they send you …

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Release of online gambling data shows that gambling to get rich is a bad bet

Bwin.Party Digital Entertainment, a major European online gambling company, released data on 4222 gamblers, and the math behind gambling win probabilities shows just how badly the odds are stacked against gamblers. Experts say these data figures are comparable to those …

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Report shows the bias in years of casino industry-funded research

Research into gambling and casinos has been, for years, tainted by money from casino interests, according to a new report by Goldsmiths College at the University of London. It draws on testimony from researchers who admit that they have lied, …

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Poor Asian-Americans sell free-play cards to make a living

This article from The Morning Call details the cultural shift that comes from a growing phenomenon in the Asian-American community in urban New York. Many of these people are very poor, or even homeless, desperate for a way to make …

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Leading public health law organization spotlights casinos and how they compare to tobacco companies

Below is the must-read amicus brief filed with Massachusetts Supreme Judicial Court in Spring 2014 by the prestigious Public Health Advocacy Institute at Northeastern School of Law, substantiating the very serious public health aspects of state sponsorship of commercial gambling …

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Article calls gambling executive out on lie about resort casinos

This article serves to refute a statement made by a former casino executive when he said, “the majority of people traveling to these destination resorts are not going for the primary purpose of gambling”. Once the article digs deeper into …

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Dissenting judge asserts casino “duty of care”

“It seems clear that both the casinos and the State of Indiana share a common interest in gamblers – pathological or otherwise—losing as much money as quickly as possible. One wonders if Indiana’s legislators—and more importantly, their constituents—have any qualms …

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Exploiting the Neuroscience of Internet Addiction

In this article the relationship between neuroscience and internet gambling is explained. The article deliniates how much of what we do online releases dopamine into the brain’s pleasure centers, resulting in obsessive pleasure-seeking behavior. Technology companies face the option to …

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A look at “The Profit Optimization suite” software used by casinos to squeeze the maximum amount of money out of customers

This article provides a window into how casinos like Caesars squeeze the maximum revenue out of customers.  The software described here has increased Caesars revenue by $50 million per month (even while room occupancy rate actually declines.) The article concludes: …

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Slot Fans Drawn in by ‘Free Play’

Free play offers are luring in millions of citizens into PA casinos with the promise of free games but with the intention of creating addicts and generating cash flow. By offering free play, casinos are intentionally drawing in individuals to …

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Allred Sounds Alarm on VLTs

MLA Ken Allred took aim at video lottery terminals (VLTs) , questioning whether the crown corporation that runs them is being upfront with the public about how the machines work, how the finances are reported and what the true cost …

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Atlantic City casinos spend 40% of winnings on comps to compete with other venues

Like resorts, casinos across Atlantic City have been generous in sending out free slot-play rewards in attempts to lure customers there rather than lose them to gaming venues in other states. Statistics released last month show that Atlantic City’s 11 casinos …

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Casino Credits Exploit Users

The casino business model is based on patrons who “chase” their losses which means people who continue gambling to try to get back the money they have already lost to the casino. Borrowing money to gamble is one of the most …

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Emerging Issues in the Use of “Free Play”

Non-negotiable slot credits, or what is commonly called “free play” has become the primary form of customer incentives in casinos. Today’s casinos use mail, phone and email solicitations to offer free slot machine play to lure citizens who have rarely …

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Penn National Finds a Way to Market to Problem Gamblers

In May 2008, the Illinois Gaming Board fined Hollywood Casino, owned by Penn National, $800,000 for marketing to customers who put themselves on the state’s self-exclusion list. “As part of a campaign to develop new customers, the casino rented a …

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Government’s Predatory Gambling Program Surpasses the Predatory Subprime Lending Business

In 2006, prior to the massive crash of the highly-predatory subprime lending business which nearly every state Attorney General sued for their predatory practices, Harrah’s top executive Rich Mirman boasted to Wall Street Journal reporter Christina Binkley: “I worked in …

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Lessons From Casino Management

The general manager of Henderson, Nevada’s Stetson Saloon and Casino has some advice for player club members: casinos don’t really care how much you win or lose. What matters to them is how long you play the games and how …

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Gambling Limits Do Not Last

When riverboat gambling came to Iowa in 1991, limits were placed on the amount of money people could lose and gambling could only take place when boats were cruising along the river. By 1994, these betting ceilings had been removed, …

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Predatory Gambling Interests Fund Their Own Science

This June 2008 piece from Salon.com delves into how the predatory gambling industry uses some of its huge profits to fund scientific studies. The industry took a lesson from the tobacco industry and decided it was not going to claim …

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The Tobacco and Predatory Gambling Industries Partner Up (in Secret) to Make Huge Profits

In August 2011, the Reno News and Review publishing the article below detailing how two local Chambers of Commerce in Nevada served as front groups for an influential study that was secretly paid for by the tobacco industry. Since its …

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Why It’s Time to Disrupt the “Business as Usual” Approach to the Government Policy of Predatory Gambling

This MUST-READ report by Charles Livingstone and Richard Woolley provides what may be the best analysis about how almost 100% of the responsibility for problem gambling is placed on the backs of the afflicted citizens. Predatory gambling operators and the …

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By Misleading Players, Slot Machine Design Spurs Problem Gambling

This article explains how reel electronic gambling machines (EGMs) have been designed to mislead players and have directly contributed to the high rate of problem gambling: “Unbalanced reel design must be a major factor, if not the major factor, in …

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Foxwoods Casino Targets “Loyal” Customers

We know from Wall Street Journal reporter Christina Binkley that casinos make 90% of their profits from 10% of their customers. So, it’s no surprise that Connecticut’s Foxwoods Casino has developed a new business strategy to entice it’s “loyal” customers …

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Australia Attempting to End Electronic Gambling Machine Tricks

Australia Senator Nick Xenophon is trying to stop certain features of electronic gambling machines (or “pokies” as they are known in that country) that trick players into thinking they have won, when they really have lost. Senator Xenophon is also …

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Canadian Casino Offers “Slot University” Promotion

A new promotion by Casino N.B. in Moncton is offering the opportunity for people to learn how to play slot machines for free, as a way to “maximize fun.”  One former slots addict noted: “You might as well take a …

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“I Have a Feeling…I Can’t Quite Pinpoint the Research”

This April 2011 article from the Philadelphia Citypaper reports on Sands Bethlehem (PA) Casino president Robert DeSalvio testifying before the Pennsylvania Legislature that sending monthly statements to gamblers about their losses will violate privacy and may encourage citizens to gamble …

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Why You Shouldn’t Gamble When You’re Tired

In this study, researchers at Duke University Medical School found that sleep-deprived individuals tended to make choices that emphasized monetary gain and were less likely to make choices that reduced financial loss. Sleep deprivation can also change the way the …

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The Ugly Carpets of Vegas are Hideously Clever Social Engineering at Work

This article from Gizmodo.com discusses the interesting designs of casino carpets and how they may be designed to be purposely distracting to keep people gambling. Others believe they “are deliberately designed to obscure and camouflage gambling chips that have fallen …

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Wynn: “The Only Way to Win in a Casino is to Own One”

Casino owner Steve Wynn admits in this 2009 TV interview on The Charlie Rose Show that he has never seen a gambler step back, take his winnings and leave. Yet predatory gambling interests claim that to win and leave is …

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Self-Exclusion Lists Serve to Exclude Public Scrutiny of the Casino Business Model

Self-exclusion lists are another public relations ploy by predatory gambling interests to create a public impression they are care about the addicts they create and exploit. Because these out-of-control gamblers are so lucrative, it can be hard for casinos to …

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Casinos in Their Own Words About Other Casinos

This Oregonian article describes how predatory gambling interests, in an effort to stop the development of rival casino projects, highlight the truth about how casinos destroy families and raise the crime rate in the community. Tribal Casinos Attack Measure 75 …

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Casinos Hide Behind Public Relations Campaigns to Deflect Attention from the Addicts They Create and Exploit

Predatory gambling interests attempt to promote the perception they are concerned about the addicts they create and exploit for profit but the reality is they don’t have a business without them. Casinos commonly use tactics like those in the story …

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Casinos like Caesars (formerly known as Harrah’s) now make 90 percent of its gambling profits from the financial losses of 10 percent of its visitors, according to former Wall Street Journal reporter Christina Binkley’s book, “Winner Takes All.’’ That makes …

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